| Issue ID | 1079684 |
| Internal NHTSA # | 10605381 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | CL550 |
| Model Year | 2008 |
| File date | 16/06/14 |
| Component | SEAT BELTS |
| Product type code | VEHICLE |
| Description of the problem | I am writing to inform you of a very troubling incident that occurred recently. I own a 2008 mercedes benz cl550 with 31,000 miles on the odometer. On june 16, 2014, the seatbelt on my vehicle would not release from the seat, leaving me unable to buckle my seat. On top of the obvious safety hazard, illegality of driving without a seat belt, constant dinging from the vehicle to remind me that i was not buckled, which did not allow me to speak with my clients by phone in the vehicle, i had to deal with very poor handling of this matter by mbusa. I immediately brought the car into fletcher jones mercedes benz in newport beach and had my service advisor take the car in to check out the seat belt malfunction and called me to tell me it needed to be replaced and that mercedes benz usa (mbusa) would be covering 75% of the cost of the part as a gesture of ¿ |
| Vehicle Mileage at Failure | 31000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANAHEIM HILLS, CA |
| VIN pattern | WDDEJ71X18AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |